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Customer week in partnership with Woolworths

Welcome to Customer Week

We’ve partnered with Woolies, the Fresh Food people, in their mission to bring a little good to everyone, everyday. This Customer Week, we're focussing on the little things you can do to create a memorable delivery experience. 

Small things make a big difference

It's the small, simple things that make a lot of difference. Personalising the delivery experience with something as small as a friendly "hello" and "goodbye" will go a long way. 

Image shows a person holding a grocery bag with a Woolworths logo on it.

It's all in the details 

Double and triple check those details to create the best possible doorstop experience for the recipient. Here's a few things to keep an eye out for: 

  • Correct number of bags? Check 
  • Name on all bags match the name in the app? Check 
  • Did the recipient leave any instructions? Let's check! 

And, before you leave, take a minute to see if the delivery looks presentable.

Women receiving Woolworths groceries from a delivery driver

Got ATL?
Make sure the Proof of Delivery photo shows the recipient exactly where they can find their items when they get home.

Thanks for participating!

We want to thank you for your effort & commitment you put in, day in and day out. It’s important that you take a moment to check in with yourself throughout the day and prioritise your well-being.

We understand that your job is not an easy one, and we appreciate the tireless effort you put into delivering with a smile, no matter the weather or traffic conditions. We are grateful for your contributions.